Refund Policy

Effective date: July 6, 2026

30-day money-back guarantee

We want you to be confident in your purchase. If you are not satisfied with Profluence, you may request a full refund within 30 days of your order date for any reason. This applies to initial purchases and to each renewal charge.

How to request a refund

Refunds are processed by our Merchant of Record, Stripe, Inc. To request a refund:

  • Email us at support@pro-fluence.com and we will coordinate the refund with Stripe on your behalf, or
  • Use the Billing section of your Account Center to manage your subscription and request a refund.

Approved refunds are returned to the original payment method. Processing times depend on your bank or card issuer, typically 5–10 business days.

Cancellations

You can cancel your subscription at any time from your account settings. Cancellation stops future renewals; access continues until the end of your current billing period.

More information

Payment, billing, tax, and refund mechanics are governed by Stripe’s terms and our Terms of Service. See our Terms of Service for the full commercial terms.

Contact

Profluence, LLC — support@pro-fluence.com