Refund Policy
Effective date: July 6, 2026
30-day money-back guarantee
We want you to be confident in your purchase. If you are not satisfied with Profluence, you may request a full refund within 30 days of your order date for any reason. This applies to initial purchases and to each renewal charge.
How to request a refund
Refunds are processed by our Merchant of Record, Paddle.com. To request a refund:
- Visit paddle.net and look up your order using the email address you purchased with, or
- Email us at support@pro-fluence.com and we will coordinate the refund with Paddle on your behalf.
Approved refunds are returned to the original payment method. Processing times depend on your bank or card issuer, typically 5–10 business days.
Cancellations
You can cancel your subscription at any time from your account settings or from paddle.net. Cancellation stops future renewals; access continues until the end of your current billing period.
More information
Payment, billing, and refund mechanics are also governed by the Paddle Refund Policy and the Paddle Checkout Buyer Terms. See our Terms of Service for the full commercial terms.
Contact
Profluence, LLC — support@pro-fluence.com